Store Policies

PLEASE NOTE: ALL PURCHASES ARE SUBJECT TO THESE TERMS. TERMS ARE SUBJECT TO CHANGE AT ANY TIME, AT MY DISCRETION, DUE TO ORDER VOLUME AND WEATHER CONDITIONS.

*It is up to YOU, as the customer/purchaser, to fully read and understand the policies below. Store policies will not be broken for any reason.*

BUSINESS HOURS

Monday - Friday: 8 AM - 2 PM
Saturday & Sunday: CLOSED
*All times are Eastern Standard Time*
 
I do not respond to emails, and orders are not processed, outside of the above listed times, or on any US Federal Holiday.
 

PROCESSING TIME

My processing/TAT is the time that it takes to have an item ready to be shipped to you.
My current processing/TAT is 5 - 10 BUSINESS DAYS for all items.
This time DOES NOT include Saturdays, Sundays, and any US Federal Holidays.
 
***PLEASE NOTE: TCMC is a one-woman show. The one-woman show of a full-time 911 paramedic. I am not Amazon. Your order will not be at your door in 2 days. My business hours and processing times are the way they are for a reason. I will get back to all messages ASAP, within my posted business hours.***
If you have any further questions, please feel free to email me at info@thecraftymedicco.com.
 
Thank you,
Kira, Owner
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This page was last updated on 6/14/2024.